Business Operations Management By Tesco Essay Example | Topics and Well Written Essays - 3000 words

Business Operations Management By Tesco - Essay Example The paper tells that Tesco has been operating in retail industry of UK and has been one of the best UK retailers. Increasing competition and changing environment have resulted in putting extra pressure on the retailer to manage the overall operations in effective and efficient manner. In this regard, the most important element is to understand the operations management and the essentials components for effective business operations management. In the case of Tesco, the main aim or focus of all operations of the retail organisation is to make sure that all products are provided to the customers on time according to their needs and requirements. For this purpose, it is first important to identify the essential components for the effective business operations management. The essential components of the business operations for any departmental or retail organisation are divided into three categories i.e. input, processes, and output. Some of the most common inputs in this regard are: pro ducts for sale, information, sales staff at the retail outlet, and the customers. The important processes are of procurement and storage of the products, displaying products, providing advices for sales or purchase, and selling products. Lastly, the output is satisfying the needs and requirements of the customers by providing them with required products and goods. These activities of retail organisation constitute the overall supply chain. ... BUSINESS PROCESS MANAGEMENT AND SYSTEMS APPROACH: In order to understand the business process management, first it is important to comprehend what is meant by the process. The process is believed to be an approach or method of converting the inputs into outputs. Processes are different actions or tasks which facilitate the conversion of inputs into outputs. This approach of process has been derived from the systems approach of the business. In the systems approach of business, three most important factors are inputs, transferring processes, and outputs. In order to improve the overall business system there is continuous flow of information and feedback (Zairi, 1997). (Barlow, 2005) Business process management is the method of analysing and improving the important tasks and activities of the organisation which convert the inputs into outputs. These activities or functions include production, communication, marketing, procurement, and several other important factors of the overall oper ations of the organisation (Barlow, 2005). Organisations are getting more concerned about the business process management in order to become more customer focused and to be able to respond to the changing needs and requirements of the target customers in more effective and efficient manner (Krajewski, Ritzman, & Malhorta, 2007). Business process management is all about improving the overall operations and processes of the organisation by optimising the resources available and minimising the impacts of different external and internal elements on the output and productivity (Barlow, 2005). IMPORTANCE OF EXTERNAL ENVIRONMENT IN BUSINESS OPERATIONS MANAGEMENT: Organisations are conducting their businesses in the

Evaluate the training Essay Example | Topics and Well Written Essays - 500 words

Evaluate the training - Essay Example iduals to provide better customer services, there are some sound principles that the evaluation process must be based upon and some four levels of evaluation that need be considered. Sometimes trainers fail to address the importance of having the evaluation process fit the specific standards and levels of training. Drawing generalizations from a single evaluation design fails to identify the strengths and weaknesses of training given there are different objectives. Level one- results/impacts: this level measures the effectiveness of the evaluation initiative. While this level is the most difficult to consume while compared to the other three, it is evidently the most important as it underscores the whole process. Measurement of results of the learning process might be looked at in the following perspectives: Level three, on the other hand, looks at leaning in the extent to which the learners were able to improve their knowledge and skills and where they also had a change in attitudes after going through the learning process. The last levels measure how the learner perceives and maybe react to both the learning and performance process. The level, known as motivation, makes use of attitude questionnaires passed out after the completion of the learning