Operations Management MBA program Quality Management case study Essay

Operations Management MBA program Quality Management case study - Essay Example These parts are then accumulated and sent to the film assembly machines to produce a 10-frame cartridge. The completed cartridges are then inventoried and sent to the packaging section to fill a large shipping carton. The shipping cartons are then stacked, palletized and stored ready for shipment. The management of the R2 plant focuses on high volume output, low operating costs, timely production and low defect rates in their manufacturing processes The quality control department was responsible for sampling the lot of finished cartridges for defects and create a disposition whether to release the lot to the market or hold the lot for further testing and rework or reject the whole lot as unacceptable. This is a traditional approach of quality control where the efforts of quality control are focused on the last stage of production prior to delivery of products. This type of approach is very costly, time consuming and wasteful. In 1985, the R2 plant introduced and implemented a new process control program which they named Project Greenlight. The program involves a statistical process control chart that measures the variability of the product attributes and variables such as Pod Weight and Finger Height.